je7 Privacy Policy — Your Information Is Safe With Us

Introduction and Scope

je7 (www.je7.cam) is a trusted online casino and betting platform in Bangladesh. Protecting your privacy is our highest priority. This privacy policy applies to our website, mobile platform, and all related services.

This policy explains what personal information je7 collects, why it is collected, how that information is used and stored, and what your rights are. By registering on or continuing to use our platform, you are considered to have agreed to this privacy policy.

What Information We Collect

je7 collects various types of personal information in order to provide its services. This information comes from two main sources — information you provide directly, and information collected automatically.

2.1 Personal Information Provided Directly

• Full name and date of birth (for age verification — only people aged 21 and above may create an account)
• Email address and account password
• National ID or passport number (for KYC verification)
• Mobile number (for communication and OTP verification)
• Current address
• Payment information: bKash, Nagad, Rocket, or bank account number (for processing transactions)

2.2 Automatically Collected Information

• IP address and device identifier
• Browser type and operating system information
• Time spent on the site, pages visited, and click patterns
• User preferences and behavioral data collected via cookies and similar tracking technologies
• Login time, location (geolocation), and session information

Purpose of Using Information

je7 uses collected information only for the following legitimate purposes:

• Account Management: Completing the registration process, verifying login, and ensuring account security.
• Identity Verification (KYC): Meeting legal obligations for anti-money laundering and age verification.
• Financial Transactions: Processing deposits and withdrawals, preventing fraud, and maintaining transaction records.
• Service Improvement: Enhancing platform performance, gaming experience, and user satisfaction.
• Customer Support: Providing assistance with issues via 24/7 live chat and email.
• Responsible Gaming: Monitoring user gaming behavior to identify potentially problematic patterns and providing necessary support.
• Promotional Communications: Sending bonuses, offers, and relevant information subject to your consent.
• Legal Compliance: Adhering to applicable laws and regulations and sharing necessary information with regulatory authorities.

Sharing Information with Third Parties

je7 never sells or leases your personal information to third parties for commercial purposes. However, information may be shared in specific circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist in operating our platform — such as payment processors (bKash, Nagad, Rocket, and banking partners), cybersecurity specialists, and game software providers. These parties receive only the information necessary for their designated tasks and are bound by strict confidentiality agreements.

4.2 Legal Obligations

We have a legal responsibility to provide information in response to court orders, government directives, or valid requests from law enforcement agencies. In such cases, only the minimum necessary information is provided.

4.3 Business Restructuring

In the event of a je7 business merger, acquisition, or division, user data may be transferred to new ownership. In such cases, the same protections under this privacy policy will remain in place and users will be notified in advance.

Cookie and Tracking Technologies

je7 uses cookies and similar technologies to improve the user experience and ensure the smooth functioning of the site.

5.1 Types of Cookies

• Essential Cookies: Essential for operating the site — they store login sessions, security tokens, and language preferences.
• Functionality Cookies: Remember your preferred settings so you do not have to reconfigure them each time.
• Analytics Cookies: Collect statistical data to understand which sections of the site are used most.
• Security Cookies: Help detect and prevent suspicious activity.

You can manage cookies by changing your browser settings. However, disabling essential cookies may cause some site features to stop working.

Data Storage and Security

je7 employs industry-standard technical and administrative measures to protect your personal information.

6.1 Technical Security Measures

• SSL/TLS encryption — all data transmissions are handled through encrypted channels
• Password hashing — your password is not stored directly but is kept as a strong cryptographic hash
• Firewalls and intrusion detection systems are active at all times
• Regular security audits and vulnerability assessments are conducted
• Data backups are stored securely on encrypted servers

6.2 Data Retention Period

Information is retained for as long as your account is active and for any additional period required to meet legal obligations. In general, transaction records are kept after account closure for a defined period in accordance with financial law. After that period, information is securely deleted.

User Rights

As a je7 user, you have the following rights regarding your personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: If your information is inaccurate or incomplete, you may request a correction.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though information necessary to fulfil legal obligations may be retained.
• Right to Restrict Processing: In some cases you may request that the use of your information be limited.
• Right to Data Portability: You may request your provided information in a structured, machine-readable format.
• Right to Withdraw from Promotional Communications: You may request to stop receiving marketing emails and notifications at any time.

To exercise these rights, contact our support email ([email protected]) or speak directly with our team via 24/7 live chat.

Protection of Minors

je7 strictly does not provide services to anyone under the age of 21. At the time of registration we take the necessary steps to verify age.

If we become aware that a minor has opened an account using false information, that account will be closed immediately and all associated data will be permanently deleted. Parents or guardians who have concerns about this may contact us at [email protected].

International Data Transfers

Although je7 is a Bangladesh-focused platform, our technical infrastructure and service providers may be located in various countries. In such cases, data transfers are made only to countries or organisations where adequate data protection is guaranteed.

All of our third-party service providers are bound by strict data processing agreements under which maintaining the highest security standards is mandatory.

Policy Changes and Notification

je7 reserves the right to update this privacy policy as needed. When changes are made:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, users will be notified by email or through the platform.
• Continuing to use the platform after changes are made will be considered acceptance of the new policy.

We recommend that you review this page regularly.

Responsible Gaming and Privacy

As part of je7's responsible gaming programme, we analyse user gaming behaviour to identify potentially problematic patterns. This analysis is conducted entirely in the interest of user protection and is not used for any other purpose.

If you are concerned about your own betting behaviour or wish to set limits, please contact us via our 24/7 live chat or at [email protected].

Contact and Complaints

For any questions, requests, or complaints related to this privacy policy, please contact us:

We aim to resolve any complaints or information-related requests as quickly as possible.

This privacy policy should be read alongside je7 platform's terms and conditions. If any conflict arises between the two documents, the provisions of the privacy policy will apply.