je7 Terms and Conditions

je7 is an online gaming and betting platform that provides slot games, cricket betting, live casino, fishing games, and other entertainment services for players in Bangladesh. These terms and conditions ("Terms") apply to the use of the je7 platform and all its services.

By using the je7 website, mobile version, or any related service, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, please stop using our platform.

These Terms are governed by the applicable laws and regulations of Bangladesh. In the event of any dispute or ambiguity, the interpretation of je7 authority will be considered final.

To open an account and use any service on the je7 platform, you must meet the following eligibility conditions:

• You must be at least 21 years old. This platform is strictly prohibited for anyone under 21.
• You must be a permanent resident or citizen of Bangladesh.
• You must have the legal capacity to enter into a binding agreement.
• You may only have one account in your own name.
• You may not operate an account for commercial purposes or on behalf of a third party.
• You must not be a person subject to any sanctions or restrictions.

je7 may request identity verification documents (national ID card, birth certificate, etc.) at any time. je7 reserves the right to suspend or close an account if accurate information is not provided.

When creating an account on je7, you must provide accurate, complete, and up-to-date information. Providing false information is a violation of these Terms and may result in account closure.

3.1 Account Security

It is entirely your responsibility to keep your account password and login details confidential. If you suspect unauthorized access to your account, contact our support team immediately. je7 is not responsible for any activity carried out by a third party using your account.

3.2 One Account Policy

Each player may hold only one account. If multiple accounts are found under the same person's name or from the same device or IP address, all related accounts will be closed and funds held may be forfeited.

3.3 Account Closure

You may request account closure at any time by contacting our customer support. A self-exclusion option is also available. Visit our Responsible Gaming page to learn more.

je7 ensures secure and fast payment processing. The following rules apply to transactions on the platform:

4.1 Deposits

• Minimum deposit amount: ৳200 (applicable for each payment method).
• Accepted payment methods: bKash, Nagad, Rocket, bank transfer.
• Deposits must be made only from a payment method registered in your own name.
• je7 does not accept deposits made through third parties and they will be returned.

4.2 Withdrawals

• Minimum withdrawal amount: ৳500.
• Withdrawal processing is usually completed within 1 hour.
• Withdrawals can only be made to the same method used for the deposit.
• Withdrawals may be held if identity verification has not been completed.
• Withdrawals cannot be processed if any active bonus wagering requirement has not been met.

4.3 Currency and Transaction Liability

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Any charges or fees imposed by the payment gateway or bank are the player's own responsibility. je7 does not charge any transaction fees.

je7 regularly provides bonuses and promotional offers. All bonuses have specific terms that must be followed.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳8,000. A 25x wagering requirement applies to this bonus. This means withdrawals can only be made after the total of the deposit and bonus has been wagered 25 times.

5.2 General Bonus Terms

• Bonuses apply only to eligible players.
• Multiple bonuses cannot be combined at the same time unless specifically stated in the terms.
• Bonuses are only usable on selected je7 games; some games do not contribute to bonus wagering.
• Please read the detailed terms carefully before claiming any bonus.
• je7 reserves the right to cancel any bonus if evidence of misuse is found.
• Bonus offers may change from time to time.

5.3 Loyalty Program

je7 runs a five-tier loyalty program — Bronze, Silver, Gold, Platinum, and Diamond. Each tier comes with weekly cashback benefits. Visit our Loyalty Program page for more details.

All games on the je7 platform are operated fairly and transparently. We use advanced technology to ensure fair play.

6.1 Game Rules

• Each game has its own rules, which are clearly stated within the game.
• If a game is cancelled due to a technical error, bets will be returned.
• If a game is interrupted due to a disconnection, je7 will act in accordance with its standard policy.
• If there is any doubt about a game result, je7's server logs will be treated as final evidence.

6.2 Prohibited Activities

The following activities are strictly prohibited and may result in account closure:

• Misuse or manipulation of the bonus system.
• Operating multiple accounts.
• Using any software, bot, or automated method.
• Hacking or attempting unauthorized access to the gaming system.
• Colluding with other players.
• Providing false or misleading information.
• Money laundering or illegal financial activity.

je7 gives the highest priority to the security of your personal information. Our platform is protected by SSL encryption technology.

Full details of how your personal information is collected, stored, and used are available in our Privacy Policy. By using the platform, you agree to our Privacy Policy.

je7 never sells your personal information to third parties. However, it may be required to share information when legally obligated or upon request from a regulatory authority.

je7 is deeply committed to responsible gaming. We believe gaming is a form of entertainment — not a way to solve financial problems.

This platform is for players aged 21 and above only. If you experience any gaming-related problems, je7 offers the following options:

• Setting deposit limits.
• Self-exclusion (restricting yourself from the platform).
• Temporary account suspension.
• Access to 24/7 support team contact.

Visit our Responsible Gaming page to learn more.

All content on the je7 platform — including logos, designs, game software, graphics, text, and other elements — is protected under the intellectual property rights of je7 or its licensed suppliers.

Players are granted limited permission to use the platform for personal and non-commercial purposes. Reproducing, distributing, publishing, or commercially using any content without prior written consent from je7 is strictly prohibited.

je7 always strives to maintain a safe and reliable platform. However, je7's liability is limited in the following areas:

• Loss caused by internet disconnection.
• Loss caused by service disruption due to technical errors or maintenance.
• Loss resulting from unauthorized use of account information.
• Loss caused by errors or delays from third-party service providers.
• Service interruption due to unforeseen circumstances (force majeure).

To the maximum extent permitted by law, je7 is not liable for indirect, incidental, or consequential losses.

je7 reserves the right to suspend or close an account without prior notice in the following circumstances:

• Violation of any provision of these Terms.
• Evidence of fraudulent activity.
• Providing a false identity or information.
• Operating multiple accounts.
• Bonus misuse.
• Illegal or suspicious financial transactions.
• Inappropriate behavior toward other players or staff.

Upon account closure, bonus funds may be forfeited. However, legitimately earned real deposits may be returned after an investigation is completed.

je7 is committed to resolving any dispute or complaint through discussion.

12.1 How to Submit a Complaint

• First, report your complaint via our 24/7 live chat support.
• If the issue is not resolved, write to us in detail at [email protected].
• After a complaint is submitted, je7 will respond within a reasonable time.

12.2 Final Decision

If a resolution is not reached through discussion, the decision of je7's management authority will be considered final. All disputes will be resolved in accordance with the applicable laws of Bangladesh.

je7 reserves the right to change, amend, or update these terms and conditions at any time. We will post a notice on the platform for any significant changes.

Continued use of the platform after any change will be taken as your agreement to the new terms. We therefore recommend reviewing this page regularly.

If you have any questions or comments about these Terms, please contact us:

• Live Chat: Support is available in Bengali 24/7.
• Email: [email protected]

Our support team is always here for you. Feel free to reach out with any issue.